The Admin Console doesn’t launch from the welcome screen on windows XP

Type: Bug
Status: Closed
Priority: 2 Major
Resolution: Cannot Reproduce
Component/s:
Labels:

Assignee: qa
Reporter:
Created: March 07, 2008
Votes: 0
Watchers: 0
Updated:
February 12, 2013
Resolved:
February 06, 2009

Description

install 2.5.2, run welcome screen, click on admin console. You get an hourglass, but nothing happens. However, the admin console will launch from the start menu.

Showed it to Gary. He mentioned that you need the mouse to be perfectly still while clicking, but doing so still didn’t work.

Comments

Fiona OShea 2008-03-10

Can you add your environment? JDK, service pack? thanks

David Beutel 2008-07-30

I just installed TC (2.6.2) on XP SP2 and get the admin console from the welcome screen (at both the end of the install and from the start menu).

This may be unrelated, but I have noticed a weird difference in the admin console launched from the start menu versus from the welcome screen: the one from the start menu won’t launch SVT (it just sends my browser to the get page).

Fiona OShea 2009-02-03

Can you guys confirm that this is still an issue or not?

nadeem ghani 2009-02-06

Admin console launches without issue, with either 2.7.3 kit