Installation failure - cannot create shortcuts - on Windows 7

Type: Bug
Status: Open
Priority: 2 Major
Resolution:
Component/s: Kit & Installation
Labels:

Assignee: prodmgmt
Reporter: mlaccetti
Created: June 10, 2009
Votes: 0
Watchers: 0
Updated:
March 19, 2010
Resolved:

Attachments

mlaccetti (58.00 k) image/png tc-step5-success.png
mlaccetti (56.00 k) image/png tc-step6-fail.png

Description

On step six (of seven), when the installer tries to create the shortcuts, IzPack throws an error, and nothing happens. Repeated attempts to hit “next” are met with no success, just more stack traces. This is probably (certainly?) an IzPack bug, but hey, I hit it when using the TC installer. :)

Here’s the stack: C:\Users\michaella\Downloads>java -jar terracotta-3.0.1-installer.jar could not create shortcut instance java.lang.Exception: error loading library java.lang.Exception: can’t locate library at com.izforge.izpack.util.Librarian.loadArchSpecificLibrary(Unknown Sou rce) at com.izforge.izpack.util.Librarian.loadLibrary(Unknown Source) at com.izforge.izpack.util.os.ShellLink.initialize(Unknown Source) at com.izforge.izpack.util.os.ShellLink.(Unknown Source) at com.izforge.izpack.util.os.Win_Shortcut.initialize(Unknown Source) at com.izforge.izpack.panels.ShortcutPanel.panelActivate(Unknown Source)

I’ve attached screenshots of steps five and six, for posterity.

Comments

Michael Laccetti 2009-06-10

Screenshots of TC install - steps 5 (okay) and 6 (not so much).

Michael Laccetti 2009-06-10

Oh, and this doesn’t impact functionality - I can hit “quit” and start things up manually. (Once I figure out what scripts to run, that is.)

Fiona OShea 2009-06-10

Windows 7 is in RC mode for testing. Release expected October 2009. I doubt that IzPack is tested on it. I know for sure that Terracotta is not:)

Fiona OShea 2009-06-12

Workaround is to use the generic kit, rather than the IzPack installer.